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Often, getting appropriate information in Ecuador quickly turns out to be a wild goose chase, sometimes with good results, sometimes not. I would compare it to the US probably as far back as the 1970s if not earlier. The internet is not ubuquitous here, the information that you do find on it often does not include pricing, and calling by phone does not always get you an answer either. Your best option, for better or worse, is ususally to go directly to the person or place of that which you are looking for.
When I was here a year ago last Christmas, I was able to buy chocolate directly from a Nestle distribution warehouse in the northern end of Quito. We went by today to buy chocolate, but Nestle is no longer located there. The guard gave a me a phone number which turned out to be useless. I called the Nestle office and got a hold of someone who told me he would talk to his boss, to see if there was a new location where I could buy the Nestle products I was looking for. Yes, Nestle itself could not give me an immediate answer about where to buy its products. So tomorrow I hope to get a hold of him, since I couldn’t reach him a second time after one phone call today at 1:30 pm.
I found another supplier of chocolate, but it doesn’t look like I will be able to buy from this company immediately as they only sell wholesale. I am going to speak with him tomorrow to see if there’s anyway I can buy retail for the meantime. What I did like about this company is that I can submit any chocolate sample to them, and they will basically reverse engineer it for me and make me a chocolate based on the formula of my sample. So I am planning to get some chocolate perhaps made based on some of my favorite French and Belgian couvertures.